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Terms

All prices are in $NZ

 SHIPPING

ALL ORDERS within NEW ZEALAND OVER $150NZD SHIP FREE

FRESH STORM charges a flat rate Tracked Shipping fee of $8.50 for all NZ orders under $150

International orders are $20 NZD to ship through NZ post untracked and are estimated to arrive within 5-10 business days. All Tracked International Orders are $50 NZD

 

RETURN POLICY

We want you to be 100% happy with your order! 

If you need help finding the right size or style please contact us!

FRESH STORM is happy to exchange or refund your order. 

All returns/exchanges must be done within 7 days of receiving your order.

All items must be returned unused in perfect condition with all hangtags.

FRESH STORM has the right to send back any returns to the customer if the item is not in original new condition.

TO RETURN AN ITEM

Email: info@freshstorm let us know what item you are returning and why.

We will give you a returns number and details for mailing back.

We suggest track and trace, the customer is responsible for the item until FRESH STORM receives it.

Returns will be processed once we receive the item.

Please note we will not return your items shipping cost.